Maintenance Start: Tuesday, 24 June 2025 | CEST 04:00 Maintenance End: Tuesday, 24 June 2025 | CEST 07:00
Dear Valued Customer,
We wish to inform you that the Planet Team will be performing migration maintenance on the Planet Gateway Network on Tuesday, 24th June 2025.
Maintenance Type: Network Migration from legacy Planet Datacenter to our new Planet Datacenter facility.
Systems Impacted: Planet Gateways (Card-Present & eCommerce) & DCC
Regions Impacted: ALL
Application Downtime and Impact: There may be brief disruptions during the first 30 minutes of the maintenance window. Although DCC transactions can be impacted, transactions can be completed in local currency. This transition is scheduled during off-peak hours to minimize the impact on our customers.
Rollback Plan: In the unlikely event that we encounter any issues during these changes that cannot be resolved, we have rollback plans to ensure our platform’s safety and stability. Our team is prepared to implement the rollback swiftly to minimize any prolonged disruption.
Why is this Maintenance Necessary? This maintenance is essential for enhancing the performance and reliability of the Planet Gateway Authorization Network. The migration to a new data center will improve our system's capacity and resilience, ultimately benefiting our customers.